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SMS Policy

Last updated 1/20/25

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SMS POLICY
Last Updated 1/20/25


Purpose of SMS Communication:
By providing your phone number, you consent to receive SMS messages from our team for the following purposes:
Answering your questions
Booking consultations
Sending reminders
Marketing messages


Frequency of Messages:
Responses to your inquiries will be sent immediately and may involve multiple messages over a short period.
SMS message frequency varies.


No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


Appointment reminders may be sent a few times a week leading up to your appointment.Consent: 
By checking the consent box on our website, you agree to receive SMS messages from us. This consent is required to submit your information.


Opt-Out Mechanism: 
You can opt out of receiving SMS messages at any time by replying “STOP” to any of our messages.Data 
Security: SSL encryption is in place to protect your data during transmission. 
Only authorized personnel, including our team will have access to your data.


Compliance with Regulations: 
We comply with the TCPA and other relevant U.S. regulations regarding business-to-consumer text messaging.


Message Content: 
Our SMS messages will primarily include responses to your questions, qualification of prospects, and appointment scheduling. Some messages may contain marketing or promotional content.


User Information Storage: 
We will store your personal information until you request its deletion. If you wish to delete your information, please contact us at info@altgrouplv.com.


Contact Information: For any questions or concerns regarding our SMS messages, please contact us at info@altgrouplv.com.

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